Terms of Service Usage

This Terms of Service Agreement (“Agreement”) is a legal contract between PerLod (“we,” “us,” or “our”) and the customer (“you” or “your”), including individuals or entities using our services. By registering, placing an order, or using our services, you agree to be bound by this Agreement. If you act on behalf of a company or legal entity, you confirm that you have the authority to bind that entity to this Agreement.

1. Definitions

• Services: Any hosting, VPS, Dedicated Server, GPU Server, or related services provided by PerLod.
• Account: A unique PerLod user account associated with a verified email address.
• Customer Content: All data, files, applications, or content uploaded, stored, or transmitted via PerLod services.
• Billing Cycle: The recurring payment period selected for a service.
• AUP: Acceptable Use Policy governing permitted usage of PerLod services.

2. Eligibility & Account Responsibilities

• Each account must be unique and associated with a single individual or company.
• Duplicate or fraudulent accounts may be suspended or deleted.
• You are responsible for maintaining the confidentiality of your account credentials.
• All services must comply with local laws, regulations, and this Agreement.

3. Acceptable Use Policy (AUP)

You agree not to use PerLod services to:

• Engage in illegal activities or violate local, national, or international law.
• Host malware, hacking tools, phishing schemes, or other malicious software.
• Distribute spam or operate unauthorized bulk mailing.
• Host prohibited content, including adult content, gambling, or financial fraud.
• Abuse resources or negatively impact other users or PerLod infrastructure.

Violation of the AUP may result in immediate suspension or termination of services.

4. Service Provisioning & SLA

• VPS services are provisioned within 30–45 minutes of purchase.
• Dedicated and GPU servers are typically provisioned instantly or within 1 business day, depending on stock availability and deployment requirements.
• Location changes for VPS and Dedicated Server services are only possible before order delivery.
• After the service has been delivered, the location cannot be changed, and a new order must be placed if a different location is required.
• PerLod provides no unconditional guarantee of uptime but will strive to maintain industry-standard reliability.
• Customers are responsible for backups; PerLod is not liable for lost data.

5. Billing & Payments

• All prices are listed in USD unless otherwise stated.
• Services must be paid in full before activation, unless explicitly agreed otherwise.
• Services must be renewed by the due date to avoid suspension or termination.
• PerLod may modify pricing with prior notice via email or platform announcement.
• Payments made using accepted digital currencies must be sent only through the supported coins and blockchains specified at checkout.
• Chargebacks, payment disputes, or unauthorized payment claims may result in immediate suspension of the related service pending review.
• PerLod accepts cryptocurrency payments, including Bitcoin, Ethereum, Bitcoin Cash, USDT, USDC, and 400+ other supported cryptocurrencies, subject to availability at checkout.
• PerLod also accepts major debit and credit cards, including Visa, Mastercard, American Express, and other supported card networks through Stripe, where available.

6. Refund Policy

Refund requests must be submitted within 5 business days of the initial service activation date through the client area or by contacting the support team.

A refund may be approved only if:

• The delivered service does not materially match the advertised specifications, and PerLod is unable to correct the issue within a reasonable time, or
• A technical problem prevents normal use of the service, and PerLod is unable to resolve the issue within a reasonable time.

Refunds will not be provided for:

• renewals,
• domain registrations, transfers, or renewals,
• software licenses,
• third-party services,
• services suspended or terminated due to violations of the Terms,
• issues caused by customer misconfiguration, software, or external connectivity problems,
• cryptocurrency payments where reversal is not technically possible.

Approved refunds are issued to the original payment method where possible.
Processing times may vary depending on the payment provider or banking channel.
PerLod reserves the right to request reasonable supporting information before approving any refund.

Service cancellations stop future renewals only and do not automatically create a refund entitlement.

7. Customer Responsibilities

• Implement strong passwords and appropriate security measures.
• Maintain all backups and ensure proper usage of allocated resources.
• Comply with all applicable laws in their jurisdiction.

8. Dedicated Server & GPU Server Policies

• BIOS or firmware modifications are strictly prohibited.
• Bandwidth or resource overuse may result in suspension unless additional fees are paid.
• Servers are provisioned with specific configurations; migration is not guaranteed.
• Customers are responsible for internal service performance.

9. Abuse & Compliance

Services may be suspended or terminated for:

• DDoS attacks, malware, phishing, or spamming.
• Hosting illegal, pirated, or restricted content.
• Fraudulent schemes or unauthorized services.
• Impersonation of brands or third parties.

All reports of abuse should be sent to ab***@****od.com. Customers remain responsible for activities conducted through their services.

10. Limitation of Liability & Indemnification

• PerLod’s liability is limited to the amount paid by the customer in the last 12 months.
• PerLod is not liable for indirect, consequential, or incidental damages, including data loss or service downtime.
• Customers agree to indemnify and hold PerLod harmless from claims, damages, or expenses arising from their use of services.

11. Force Majeure

PerLod is not liable for delays, service interruptions, or failures due to events beyond our reasonable control, including natural disasters, power outages, or network failures.

12. Termination

• Services may be terminated for non-payment, AUP violations, or illegal activity.
• Termination notices will be communicated via email.
• No refunds are guaranteed upon termination due to violations.

13. Updates to this Agreement

PerLod may modify this Agreement at any time. Material changes will be communicated through the website or email. Continued usage after updates constitutes acceptance.

14. Privacy & Data Protection

PerLod collects and processes personal information only to the extent reasonably necessary to provide services, maintain account security, process payments, deliver support, and comply with legal obligations.

The information we may collect includes account details, contact information, billing information, service usage data, support communications, and technical data such as IP addresses, browser information, device information, and log data.

We use this information to:

• create and manage customer accounts,
• provide, maintain, and improve our services,
• process payments and prevent fraud,
• communicate important service, billing, and support updates,
• comply with legal and regulatory obligations.

PerLod may use trusted third-party providers for payment processing, analytics, fraud prevention, infrastructure, communications, and customer support where reasonably necessary for business operations.

We do not sell personal data to third parties.

Personal data is retained only for as long as necessary for operational, legal, security, accounting, or dispute-resolution purposes.

PerLod applies reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure.

Customers are responsible for keeping their account credentials secure and for notifying PerLod promptly of any unauthorized access or suspected security incident.

Where applicable, users may request access to, correction of, or deletion of their personal data, subject to legal, billing, fraud-prevention, and service-retention requirements.

By using our services, you acknowledge and agree that your information may be processed in accordance with this Terms and Conditions Agreement, including our privacy and cookie-related practices.

For privacy-related requests, customers may contact PerLod through the contact details published on the website.

15. Contact Information

For questions, support, or abuse reports:

• Support: support[at]perlod.com
• Abuse: abuse[at]perlod.com

Update Date [14-Apr-2026]