Privacy Policy

1. Information We Collect

Depending on how you use PerLod, we may collect information such as:

• Name
• Email address
• Phone number
• Billing address
• Company name
• IP address, browser and device information, and login activity
• Payment-related information
• Account and login information
• Support requests and related communications
• Orders, services, invoices, and service-related information
• Cookies and analytics data
• Domain registration information

2. How We Use Information

We use information to operate and improve PerLod services, including to:

• Create and manage accounts
• Process orders and activate services
• Handle billing and invoicing
• Manage renewals and service lifecycle
• Provide customer support
• Protect the platform and help prevent abuse
• Communicate about services and account activity
• Improve website performance and user experience
• Register and manage domain-related services
• Investigate security incidents, fraud, and abuse
• Enforce our Terms of Service and Acceptable Use Policy
• Meet applicable legal or operational requirements

3. Payments

PerLod does not directly store full payment card details.

Payments are processed through third-party payment providers. Card and payment details are entered on the payment provider’s page, and PerLod receives only the information needed to record the payment, such as a transaction reference, amount, and status.

Cryptocurrency transactions are recorded on public blockchains. PerLod cannot change or remove information recorded on a blockchain.

4. How Information May Be Shared

PerLod does not sell personal information.

We may share limited information where needed with relevant service providers and partners involved in operating our services, including:

• Payment providers
• Domain registrars or registry partners
• Infrastructure and hosting providers used to deliver services
• Email and customer-support communication tools
• Fraud, security, or abuse prevention services
• Analytics providers

These providers receive only the information reasonably necessary for their role.

We may also disclose information where reasonably necessary to respond to valid legal requests or protect the security, rights, or integrity of PerLod, its users, or its services.

5. Cookies and Analytics

PerLod may use cookies and similar technologies to support website functionality, understand traffic and usage patterns, and improve the overall experience.

Additional information about cookies and related technologies is provided in our Cookie Policy.

6. Data Retention

We retain information for as long as reasonably necessary for service delivery, account management, billing, security, fraud prevention, dispute resolution, and legal compliance.

Some information may be kept after an account is deactivated or a service ends, where reasonably required for financial records, payment disputes, abuse or security investigations, or legal obligations.

7. Security

PerLod takes reasonable steps to protect customer information and maintain the security of its systems and services. While we work to safeguard data appropriately, no system or transmission method can be considered completely risk-free.

8. International Processing

PerLod operates internationally. Information may be processed in countries other than your own by PerLod and by the service providers that help operate our services.

9. Your Choices and Requests

Depending on applicable law and the circumstances, you may be able to request access to, correction of, or deletion of your personal information, or object to certain processing. You can update most account details in the PerLod dashboard.

To make a request, open a support ticket in the PerLod dashboard or contact us using the details below. We may need to verify your identity or account ownership first.

Some information may need to be kept where required for legal, security, fraud prevention, accounting, or payment dispute purposes.

10. Children

PerLod services are not directed to children, and PerLod does not knowingly collect personal information from children in violation of applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page together with the updated date.